EFFECTIVE DATE: APRIL 26, 2026
Privacy Policy
This document outlines the rules, guidelines, and agreements for using Agorah Solutions. Please review these terms carefully to understand your rights and our obligations.
ARTICLE 1
1. Information We Collect
We may collect your name, email address, phone number, WhatsApp number, company name, business information, communication records, payment information processed through secure third-party providers, and technical data such as IP address and browser type.
ARTICLE 2
2. How We Collect Information
We collect information through contact forms, booking calendar submissions, direct email and WhatsApp communication, project onboarding questionnaires, and automatic website analytics tools.
ARTICLE 3
3. How We Use Your Information
We use your information to provide and deliver agreed services, communicate about your project, send invoices and reports, improve our services, send relevant service information with your consent, and comply with legal obligations.
ARTICLE 4
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use GoHighLevel CRM to manage client communications. We do not sell, rent, or trade your personal information to any third parties under any circumstances.
ARTICLE 5
5. Third-Party Services
We use trusted third-party services including GoHighLevel for CRM and communication, Google Workspace for email and documents, payment processors for secure transactions, and calendar tools for scheduling. Each service maintains its own privacy standards.
ARTICLE 6
6. Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings. We use essential cookies for website function, analytics cookies to understand traffic, and marketing cookies only with your consent.
ARTICLE 7
7. Data Retention
Active client data is retained for the duration of our relationship. Project records are retained for 3 years after completion. Financial records are retained for 7 years as required by law. You may request deletion of your data at any time, subject to legal requirements.
ARTICLE 8
8. Your Rights
You have the right to access, correct, delete, restrict, and receive a portable copy of your personal data, as well as to object to how we process it. To exercise any of these rights, contact us at [email protected]. We will respond within 5 business days.
ARTICLE 9
9. Marketing Communications
We only send marketing communications if you have explicitly opted in. You can unsubscribe at any time via the unsubscribe link in any email or by contacting us directly. We process opt-out requests within 5 business days.
ARTICLE 10
10. Children's Privacy
Agorah Solutions services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us immediately.
ARTICLE 11
11. International Data Transfers
As we work with global clients, your data may be processed in different countries. We ensure all international transfers comply with applicable data protection laws and that appropriate safeguards are in place.
ARTICLE 12
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.
ARTICLE 13
13. Contact Us
Company: Agorah Solutions Email: [email protected] Website: www.agorahsolutions.com
We respond to all privacy inquiries within 5 business days.
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